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Turn-Key Point of Sale Solutions for the Hospitality Industry

 

MICROS has never ascribed to a "one-size-fits-all" mentality of engineering systems for the hotel & restaurant industry.  For more than 25 years MICROS has always been a multi-product, multi-solution systems provider and software innovator & integrator. 

 

Our competitors are typically "one-trick-pony's" who will try to convince you that their single system solution is adaptable to any business type.  This is simply not possible.  MICROS offers several unique turn-key system solutions that span the requirements from a single terminal kiosk, 50- seat table service restaurant, quick service restaurant and even a 75,000 seat stadium.  The scalability of our solutions is simply unparalleled by any of our competitors.

 

MICROS has achieved technology milestones that have routinely set the standard for the hospitality technology industry.  MICROS continues to protect the investment of our customers by offering unprecedented levels of migration paths from our legacy products of yesterday to our latest system innovations of today.

 

Micros Technology Innovations Timeline

 

1977

MICROS introduced intelligent remote printer networks, providing the industry with reliable, redundant kitchen printing with a simple, low-cost cabling requirement.

 

1979

MICROS introduced intelligent terminal networking and redundant file sharing of

critical data, significantly reducing critical data loss due to hardware failures.

 

1981

MICROS introduced the integration of an industry standard personal computer to

its point-of-sale product line, providing improved business intelligence and

reporting.

 

1985

MICROS introduced the first truly redundant POS system, the 4700 HMS,

powered by an industry standard personal computer.

 

1989

MICROS developed the revolutionary Intelligent Systems Network with the

MICROS 2700 Hospitality Management System.

 

1990

MICROS introduced the 1700 Hospitality Management System, an economical

system that every restaurant operator could afford.

 

1991

MICROS introduced the 2700 Touch screen XL to its restaurant product line, a

faster version of the already successful 2700 HMS

 

1991

MICROS introduced integrated Credit Card Authorization and Settlement to its

2700 and 4700 product lines, simplifying credit card operations and accounting andreducing merchant costs by eliminating the need for separate CA/EDC terminals.

 

1992

MICROS introduced a rugged handheld POS terminal to its product line, allowing fast, efficient tableside order taking and increasing revenue per table and table turns in many food service establishments.

 

1993

MICROS introduced the 8700 Hospitality Management System, a scalable POS

system capable of running 500+ terminals on a distributed database with full

redundancy.

 

1996

MICROS introduced the Restaurant Enterprise Series for table and quick service

restaurants. The first restaurant product to utilize a relational database providing

operators with superior reporting capabilities and a fully integrated suite of

inventory and labor solutions to efficiently manage the productivity of the entire

restaurant.

 

1998

MICROS introduced the Kitchen Display System (KDS) to its Restaurant

Enterprise Series product line. MICROS KDS included the industry's only speed of service screens, giving quick service and table service restaurants an important tool for improving kitchen management and service times.

 

2000

MICROS introduced the 9700 Hospitality Management System. Based on our popular 8700 HMS, the 9700 runs on the Windows® operating system, and provides the ability to run 500+ terminals off of a redundant pair of Windows® servers, with transaction processing speed capabilities of over 2000 POS transactions per minute.

 

2002

MICROS introduced a web-based Enterprise Information Portal and Data warehousing solution, allowing an owner/operator to review restaurant reports from a browser over the WEB from anywhere in the world. MICROS is the only provider of near real-time data, with restaurants posting sales every 15 minutes.

 

2003

 MICROS introduced the Workstation 4, the industry's first low cost, open system, Windows CE-based POS terminal as an option for its 9700 and 3700 point-of-sale solutions. MICROS received the Retail Application Developer (RAD) award from MICROSOFT for innovation in the hospitality industry.

 

2004

 

MICROS adds iCare Customer Relationship Management to its web-based Enterprise Information Portal including Gift Cards, Customer Loyalty with real-time rewards and Customer Mining to determine guest frequency and spending patterns.

 

2004

MICROS introduces the e7 Point-of-Sale system. Based on MICROS’ revolutionary Workstation 4/CE .NET platform, the MICROS e7 offers independent restaurant operators the robustness and reliability of a MICROS point-of-sale system in an economical package.

 

 

 

 

Copyright © 2006 Micros Retail Systems, Inc.